PARTNERS
PORTAL

The Partners Portal is a dedicated platform for managing relationships with business partners, such as resellers, affiliates, or merchant networks.

DIGITAL
ONBOARDING
AND MORE

Simplifying digital payments.

The client is a leading European PayTech company (payment technology) focused on simplifying digital payments for people, businesses, and financial institutions, driving the shift to a cashless Europe with solutions for merchants, e-commerce, and banks.

THE PROJECT

Merchant onboarding in under 48 hours.

The goal for the new platform was to provide Independent Software Vendors with a fast, efficient, and secure way to integrate card payments into their services, enabling merchant onboarding in under 48 hours.

FEATURES

Customize your customer onboarding.

The Partners Portal includes features like partner onboarding, performance tracking, commission management, marketing tools, and detailed analytics to enhance collaboration and streamline operations.

This way, you gain maximum control over the onboarding process, allowing you to focus entirely on your core business.

OUTCOME

Understanding the user’s needs.

Understanding the user’s needs was key to being able to find solutions to enable a faster onboarding and increase the engagement. Achieved an updated user experience despite platform limitations (Salesforce).

Upgraded the user experience across the Partner’s Portal, coordinated with the client’s design team and product owners. Created wireframes, hi-fidelity screens, concepts and presented to the relevant stakeholders.